Rule One of Business: Get Paid
Being paid, you would understand is fundamentally crucial in your business because if you do not get paid, why are you in business?
You may be astounded at the loads of business people who let their customer base to make payment when and if they feel like it. I know of such a businessman who repeatedly gets bad debts like trophies. Why? Probably because he cannot bring himself to ask for the cash and people intimidate him.
If you allow a client credit, do it only if they have proved their integrity to you by paying cash on delivery (COD) for some period. Moreover, you need to check whether they have the means to pay you - if not why do business with them. Don’t push yourself into the line of “I need the work” or “I need the sales”. It’s damaging to do the job or providing the goods for nada if you are not getting paid.
If you are the sort of person who can’t demand the cash even after the work has been finished, try these ideas:
Tell your customer that when the work is done with, you need cash or cheque. They will probably have it on them at completion and you don’t need to ask for your money.
When giving out an initial quote, make sure your payment terms are clear.
Create an invoice including the terms of payment plainly printed and give the customer the invoice when the task is done. They should review the invoice and generally understand they have to pay you the money now without you having to say anything. Manufacture an “evil boss” who may torture you alive if you do not bring back the cash for the work.
Set up your bank to hook you up with Merchant facilities so you can have credit cards such as Mastercard and Visa. Most people have credit cards and it could prevent the problem of the customer not having a cheque account or not having the right cash in their pocket.
Otherwise, don’t be afraid to hold your goods until after you’ve been paid. Don’t forget, until the goods are paid for, the goods remain to be yours.
If you decide you’re going to let someone credit, be sure you have the following details of them a week PREVIOUSLY you give them credit.
- Name
- Address
- Phone number
- Bank name and address
- Account no.
- 3 trade references with their names, addresses and phone numbers
After you possess all this detail, call the banking institution and make certain that they use an account then. Then, ring all of the trade reference and request if they pay their bills correctly or if there have been any issues with them.
Most people will be willing to tell you if the person is troublesome. If everything is OK, allow them a moderate level of debt, say no more than $500 (depending on your business). Monitor the operation of the account for a few months before allowing this amount to be exceeded.
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