Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t allow an unprofessional 24 hour carpet cleaner show up to repair your carpets with water damage. These are the signs you have to be watchful of:
Overcharging. An unprofessional water restoration cleaner may load the job up with unnecessary steps. E.g. using dehumidification on the damaged carpets isn’t always necessary.
Not having the correct equipment. They may borrow equipment from hire businesses for the carpet. This is permissible, but an established water damage technician will own all their equipment to enable a faster response and hopefully a better value job.
The right moisture metre. If they don’t have the choice moisture meter, they can’t know when the carpet is dry. This furthers the problem of mould in future. Mould removal may be required.
Specialised. There are a lot of “Carpet Cleaners” in this industry who do water damage repair work on the “side.” i.e. they aren’t those who take on this type of job everyday. Be wary of it. Restoring carpet water damage is an art. Reinstalling carpets on the gripper strips needs to be completed by a professional, otherwise the carpet can be damaged irrepairably.
You could be wondering, how do I decide on a proper Flood Restoration Business? Below I have listed some pointers to look out for when you are calling around for a carpet flood damage business:
What size is their Yellow Pages ad slot: This can indicate how much business they do already. A full-size Yellow Pages ad slot can cost about $50 000. If they have got a bigger ad, you can at least have some indication that they are professionals.
Where do they come up in Google? The higher the rate in Google, the more “online votes” there have been for the business.
What Qualifications do they have? The base qualification they need is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for carpet water damage jobs? This is a very good indicator. If insurance companies hire them, the business is likely to be efficient at their job. Insurance companies will use the businesses that give them the best value for money.
What Equipment do they have? They should own about 100 Air movers. If they have this many, this could indicate they have been established for a while. We took 8 years to build up that many wet carpet drying air movers.
What kind of commitment can you get out of them by calling? Try to pin them down to a rate for water extraction, water removal and initial inspection. If they won’t give you a fee for at least this, you know they are not willing to serve you, so go with someone else.
Response Time – Our Water Damage business in Brisbane is premised to a 59 minute response time to a water damage emergency. The repair needs to be attended to ASAP. Mould can develop within a 24 hour period.
If you stick to these tips you are sure to find a Flood Damage Restoration business who knows how to do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
Posted by: Crane Data Logger 
Category: 