Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t let an amateur 24 hour carpet cleaner try to repair your carpets damaged by water. These are the things you have to be aware of:
Overcharging. An unprofessional water restoration carpet cleaner may build the job up with unnecessary extras. E.g. using dehumidification for the water damaged carpets when it is not needed.
Not using the correct equipment. They may use equipment from hire places for the carpet. This is acceptable, but a professional water damage restorer will have all their equipment so they offer a faster response and hopefully a better value job.
Proper moisture metre. If they don’t have the right moisture meter, they will not be able to tell whether the carpet is fixed. This furthers the problem of mould in future. Mould removal in future may be required.
They are not Specialised. There are many “Carpet Cleaners” in this industry who do water damage restoration work on the “side.” i.e. they do not complete this kind of job everyday. Be careful of this. Restoring carpets is an art. Reinstalling carpets on the gripper strips must be completed by a professional, otherwise it can be damaged irrepairably.
You might be pondering, how do I locate a professional Flood Restoration techinician? Below I have selected some things to look out for when you call around for a carpet flood damage business:
How big is their Yellow Pages advertisement: This can signify how much work they are doing already. A full-size Yellow Pages ad slot can cost more than $50 000. So if they have got a bigger ad, you get some promise that they are professionals.
Where do they rank in Google? The higher they are in Google, the more click-ins there have been for their business.
What Qualifications do they have? The minimum qualification required is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies hire them for their carpet water damage jobs? This is a top indicator. If insurance companies hire them, the business is probably going to be efficient at their work. Insurance companies often use the businesses that give them the best value for their client’s money.
What Equipment do they have? They should own a minimum of 100 Air movers. If they possess this many, this probably means that they have been going for a good while. Our business took 8 years to acquire that many wet carpet drying air movers.
What kind of commitment can you get out of them on the phone? See if you can pin them down to a price for water extraction, water removal and initial inspection. If they don’t give you a price for this in the least, you know they are not willing to assist you, so keep looking.
Response Time – Our Water Damage Brisbane business is committed to a 59 minute response time for a water damage emergency. The repair needs to be done ASAP. Mould can come during a 24 hour period.
If you focus on these tips you are sure to locate a Flood Damage Restoration company who knows how to do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
Posted by: Crane Data Logger 
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